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Privacy Policy

Privacy Policy

At Parkway Bingo, we are committed to protecting your personal information and ensuring that our website is a safe place for you to enjoy all the games we offer.

Collection of Personal Information

When you register an account with us or when you use certain services on our platform, we may collect some of your personal data. This includes but is not limited to:

  • Account registration details
  • Device and browser information
  • Usage analytics and behavioural data

We only ask for the information that we need to provide you with a positive gaming experience.

Account Registration Information

When you create an account, you will be asked for some basic information about yourself. This is so we can verify your identity when you play games or make claims on winnings. We keep this information safe and secure in compliance with industry standards.

Device and Browser Information

Our website may collect technical data such as:

  • Device type (phone, laptop etc.)
  • Operating System
  • Browser version

We do not use any of the information that we gather to track or target advertising at you. Instead, it is used to improve our user experience.

Cookies and Tracking Technologies

Our platform uses cookies to keep you logged in as well as to collect more detailed usage data (see below). Some third-party services may also place tracking technologies like cookies on your browser when you visit their site via a link from ours.

We only use technical cookies for functional or analytical purposes and do not gather any personal information that can be used for targeting advertising. If at any time you would like to opt-out of cookie collection, we provide the necessary controls below in this section.

Communication Preferences

If you want us to stop sending you emails or marketing notifications altogether simply opt out by following these steps:

1. Log on and go into your account settings2. Scroll down to communication preferences (you should now be able to see what types of messages we are allowed to send)3. Un-check the relevant box(s) which will cease all non-essential email contact

We respect your wishes.

Data Storage and Retention

Our platform uses robust security measures to protect data from unauthorized access. We comply with applicable privacy regulations, including but not limited to:

  • The European General Data Protection Regulation (GDPR)
  • The Canadian Personal Information Protection Electronic Documents Act (PIPEDA)

Your account information is only stored on our secure servers and will be kept for as long as you use our service or until it is deleted by yourself. Please note that even after your account has been closed, data may remain stored in archives with some exceptions.

Security

All connections to and from Parkway Bingo are secured using industry-standard SSL/TLS encryption (128-bit). We also implement various anti-phishing techniques at login times and have many security features like secure passwords.

When you create an account or use services on our website, we collect the following types of information about your device:

  • Device type
  • Operating system version
  • Browser type

We do this to keep improving user experience.

Cookies and Tracking Technologies

Our platform uses cookies for technical purposes (see below) and is subject to external tracking technologies from third-party services which place such data on your browser during your visit. This can be removed in most browsers, but our own will persist with certain functionality disabled if you delete them after login or playthrough.

    We have various measures like monitoring for security and fraud prevention which may collect anonymized user data from the platform logs:

    Technical Logs and Operational Diagnostics

    Parkway Bingo monitors its system for malicious activity in real-time. During this process, non-personal technical information might be collected and used to optimize our systems.

    All Parkway Bingo personnel are bound by strict confidentiality agreements when handling personally identifiable information.

    We do not collect any personal or sensitive information from children under the age of 18, so it is their parent/guardian's responsibility to ensure that they do not use the service if below this age. Please note also that our platform has a minimum age requirement of 21 for entry and/or participation in gambling games due to jurisdiction restrictions.

    Our company will comply fully with all applicable privacy regulations as well as best practices outlined by industry groups like the Interactive Gaming Council (IGC). For example:

    • The EU's General Data Protection Regulation (GDPR) from May, 2018

    We believe transparency is essential when it comes to our users' experience. If you have any questions or need more details on this policy please do not hesitate to contact us.